Your Hydration Questions Answered
Customer Support: Learn about orders, shipping, returns, and everything SimplyBottle.
Questions? We’ve got you covered!
Explore our FAQs to find answers to your questions. If you still need help, our customer support team is just a click away.
How do I track my order?
Tracking your order is simple! After shipping, you’ll get an email with a tracking number. Click on it or enter it on our tracking page for real-time updates.
What is your return policy?
We offer easy returns within 30 days. Items must be unused and in original packaging. Contact support to initiate a return.
How long does shipping take?
We know you can’t wait to get your items. Standard shipping takes 3-5 business days within the US. Times may vary based on availability and location.
Do you ship internationally?
Absolutely! We ship worldwide. Note that international shipping times and additional fees may apply, depending on your location.
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